Data Protection

Privacy Policy 67win
Your Personal Data Security

Your privacy is a priority at 67win. This policy clearly explains how we collect, use, store, and protect your personal information as a member of our platform.

Updated: January 2026

Commitment 67win Privacy to You

We take our responsibility seriously in protecting every personal detail you entrust to 67win

256-Bit SSL Encryption

All data transmitted between your device and 67win's servers is protected by industry-standard 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

Data Not Sold to Third Parties

67win does not sell, rent, or trade members' personal information to any third party for marketing purposes without your explicit consent.

Secure Data Storage

All member data is stored on servers protected by multiple layers of security, including strict access controls, continuous monitoring, and regular encrypted backups.

Restricted Data Access

Only authorised 67win staff with a specific operational need are permitted to access member data. All access is strictly logged and monitored to prevent misuse.

Malaysia PDPA Compliance

67win operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that the collection and processing of your data is carried out within the applicable legal framework.

Right of Access & Data Correction

You have the right to access, review, and request corrections to your personal data at any time through your account settings or by contacting our Customer Support team.

Important Note: This Privacy Policy forms part of the 67win Terms and Conditions. By using our platform, you agree to the collection and use of your information as described in this document. Please read it carefully before registering.
1Introduction

67win respects the privacy of every individual who uses our platform and is committed to protecting the personal information you share with us. This Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, and protection of your personal data.

This Policy applies to all users of the 67win platform, including website visitors, prospective members, and registered members. It covers all your interactions with our platform, whether through the desktop website, mobile app, or any of our customer service channels.

By registering an account or continuing to use the 67win platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

2Personal Data We Collect

67win collects your personal data through several methods — directly from you during registration and platform use, automatically via tracking technologies, and in some cases from trusted third-party sources. The types of data we collect include:

Data Category Example Information How It's Collected
Identity Information Full name, date of birth, IC number, nationality Account registration, KYC verification
Contact Information Email address, phone number, residential address Registration form, profile updates
Financial Information Bank account number, e-wallet details, transaction history Deposit and withdrawal process
Gaming Data Betting history, win/loss records, gaming session duration In-platform activity
Technical Data IP address, device type, web browser, operating system Automatic server logs
Cookie Data Language preference, login status, session data Cookies and tracking technologies

We only collect data that is strictly necessary for legitimate purposes and do not gather excessive or irrelevant information beyond what is required to operate our platform.

3How We Use Your Data

The personal data we collect is used solely for the following legitimate and stated purposes:

  • Account Management: Creating, verifying, and managing your member account including KYC processes required by law
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately
  • Customer Service: Responding to enquiries, resolving complaints, and providing effective technical support
  • Fraud Detection: Identifying and preventing fraudulent activity, money laundering, and platform abuse
  • Legal Compliance: Fulfilling applicable legal and regulatory obligations including PDPA and financial reporting requirements
  • Platform Enhancement: Analysing usage patterns to improve platform features and the overall user experience
  • Marketing Communications: Sending promotional information and exclusive offers — only if you have given your consent to receive them
  • Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and provide appropriate assistance

We will not use your data for any other purpose without first notifying you and, where required, obtaining your consent.

4Data Sharing with Third Parties

67win does not sell your personal data. However, in the course of legitimate platform operations, we may share certain information with the following categories of third parties:

  • Payment Providers: DuitNow, FPX, Touch 'n Go, GrabPay, and Boost — to securely process your financial transactions
  • Game Software Providers: Licensed gaming companies that provide slots, Live Casino, and other games on our platform
  • Identity Verification Service: Third-party KYC providers that assist us in verifying member identities in accordance with legal requirements
  • Legal Authority: Law enforcement agencies, regulatory bodies, or courts when required by law or court order
  • Cloud & Hosting Services: IT infrastructure providers that store and process data on behalf of 67win under strict confidentiality agreements

All third parties we work with are required to comply with data security standards comparable to 67win's practices and are not permitted to use your data for their own purposes.

Our Commitment: No personal data of any 67win member will be sold to advertisers, data brokers, or any party for marketing purposes without your explicit and informed consent.
5Data Security

67win continuously invests in security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:

  • Data Encryption: All sensitive data is encrypted using TLS 1.3 protocol and AES-256 encryption, both in transit and at rest
  • Two-Factor Authentication (2FA): Additional login security for your account through OTP verification sent to your registered phone number
  • 24/7 Monitoring: A continuous security monitoring system that detects and responds to any suspicious activity in real time
  • Regular Security Testing: Penetration testing and security audits conducted by independent experts on a regular basis
  • Internal Access Controls: The principle of least privilege is applied — staff may only access the data necessary for their specific responsibilities
  • Data Backup: Automatic daily backups to a secure, encrypted location for recovery in the event of an unexpected incident

While we take all reasonable measures to protect your data, no security system in the world is entirely foolproof. We therefore also encourage you to play your part in keeping your account secure by not sharing your password and ensuring your device is always kept up to date.

6Cookies & Tracking Technologies

67win uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as staying logged in and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use our platform to help us improve our services. This data is collected anonymously.
  • Functional Cookies: Saving your preferences such as language, currency, and display settings so you do not need to reconfigure them each time.
  • Analytical Cookies: Helping us understand overall traffic patterns and platform usage through internal analytics tools.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the 67win platform.

7Your Privacy Rights

As a 67win member residing in Malaysia, you have the following rights regarding your personal data under PDPA 2010:

Right of Access
Requesting a copy of the personal data we hold about you
Right to Rectification
Requesting correction of inaccurate or incomplete data
Right to Erasure
Requesting data deletion under certain circumstances as permitted by law
Right to Object
Objecting to the processing of your data for direct marketing purposes
Right to Restriction
Requesting restriction of data processing under certain circumstances
Right to Portability
Receiving your data in a structured, portable format

To exercise any of the above rights, contact our team via Live Chat or email. We will process your request within 30 business days. Please note that certain rights may be limited by legal obligations binding upon us.

8Data Retention & Deletion

67win retains your personal data for as long as necessary to fulfil the original purpose of collection, including meeting legal, accounting, and reporting requirements. Generally:

  • Active Account Data: Retained for the duration your account is active and for 7 years after account closure to meet audit and financial legal requirements
  • Transaction Records: Retained for a minimum of 7 years in accordance with financial reporting and anti-money laundering legal requirements
  • Communication Logs: Customer service chat logs are retained for 2 years for training and dispute resolution purposes
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies expire after a set period (typically 30 to 365 days)
  • KYC Data: Identity documents retained for a minimum of 5 years after account closure in accordance with regulatory compliance requirements

Once the designated retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

9Child Protection

The 67win platform is intended solely for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. If you believe that someone under the age of 18 has registered an account on our platform, please contact us immediately so that appropriate action can be taken.

10Amendments to the Privacy Policy

67win reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. We will notify you of any material changes through:

  • In-platform notifications after you log in
  • Email to the address registered to your account
  • Update the "Last Updated" date at the top of this document

We encourage you to review this Privacy Policy periodically. Your continued use of the 67win platform after any amendments take effect will be considered your acceptance of the updated policy.

Current Version: This Privacy Policy is effective from January 2026 and supersedes all previous versions. In the event of any conflict between other language versions and this English version, the English version shall prevail.
11Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding how we handle your personal data, or wish to exercise any of your privacy rights, please contact us through the following channels:

  • Live Chat: Available 24/7 directly within the 67win platform — best suited for general and quick enquiries
  • Email: [email protected] — for official requests relating to privacy and personal data processing

We will acknowledge receipt of your request within 3 business days and endeavour to resolve it within 30 business days. If your issue is more complex, we will keep you informed of the progress and provide an estimated resolution timeline.

If you believe we have not handled your complaint satisfactorily, you have the right to refer the matter to the Department of Personal Data Protection Malaysia or another relevant authority.

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Your Data Secure With 67win

Enjoy a premium gaming experience with full confidence that your personal information is protected by industry-leading security systems. Join over 100,000 67win members today.

256-bit SSL encryption PDPA Compliance Data not sold 24/7 Monitoring
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