Terms and Conditions 67win —
Complete Guide for Members

Welcome to 67win, an online gaming platform operated under a valid licence and intended for adult players in Malaysia. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 67win ("Platform", "We").

These terms govern your access to and use of all services, games, promotions, and content available on the 67win platform, whether accessed via web browser or any mobile device. By continuing to use this platform, you automatically agree to all terms stated here, including any updates we may make from time to time.

We encourage all members to read this document in full at least once. If you have any questions regarding these terms, the 67win Customer Service team is available to assist you via Live Chat 24/7.

To register and use the 67win platform, you must meet the following eligibility requirements:

• You are 18 years and above on the date of registration.
• You are registering in a personal capacity, not as a representative or agent of any third party.
• The use of online gaming platforms is permitted under the laws applicable in the jurisdiction where you reside.
• You are not currently on a self-exclusion list or self-limit program of any gaming platform.
• You are not acting on behalf of any ineligible individual or minor.

67win reserves the right to request proof of identity and age at any time. Failure to provide the required documents within the specified timeframe may result in your account being suspended until verification is complete.

Each individual is only permitted to hold one (1) active account at 67win at any one time. Holding multiple accounts is prohibited and may result in the closure of all related accounts along with forfeiture of balances and bonuses.

During registration, you are required to provide accurate, complete, and up-to-date information including:

• Full name as stated on your official identification document
• An active and accessible email address
• Mobile phone number registered in your name
• Exact date of birth
• Bank account or e-wallet details for withdrawal purposes

You are solely responsible for maintaining the confidentiality of your account password. 67win shall not be liable for any losses resulting from unauthorized access caused by your own negligence in safeguarding your login credentials.

KYC (Know Your Customer) verification may be required before your first withdrawal or when cumulative withdrawal amounts reach a certain threshold. Documents that may be required include a copy of your identity card, bank statement, or recent proof of address.

Deposit: 67win accepts deposits via the following payment methods: DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed in Malaysian Ringgit (MYR). The minimum deposit is RM 30 and the maximum deposit is subject to limits set by the chosen payment method.

Withdrawal: Withdrawal requests are processed within 15 to 30 minutes for e-wallets and 1 to 3 business days for bank transfers. The minimum withdrawal is RM 50. Daily and monthly withdrawal limits are set according to your membership tier.

All withdrawals must be made to an account registered under the same name as your 67win account. Withdrawals to third-party accounts are not permitted under any circumstances.

• Withdrawals involving bonuses are subject to wagering requirements that must be fulfilled first
• 67win reserves the right to request additional verification for withdrawals that exceed certain limits
• Any fees charged by banks or payment providers are the responsibility of the member
• Account balances inactive for 180 consecutive days are subject to a monthly administration fee

67win offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, reload bonuses, and VIP rewards. Each promotion has specific terms and conditions as stated on the relevant promotions page.

Wagering Requirements: All bonuses are subject to wagering requirements before any withdrawal can be processed. The standard wagering rate is between 15x and 30x depending on the type of bonus received. The exact wagering requirements are stated on each promotional offer.

• Bonuses may only be used to play eligible games as specified in the promotion terms
• Betting using bonus funds on excluded games will not count towards the wagering calculation
• 67win reserves the right to modify, suspend, or terminate any promotion with prior notice
• Only one active bonus is allowed at a time unless otherwise stated
• Abuse of the bonus system, including the use of multiple accounts to claim the same bonus, will result in cancellation of all bonuses and account closure

67win uses an advanced detection system to identify any attempted promotion abuse. Any suspicious activity will be investigated and appropriate action will be taken.

All games at 67win are conducted in accordance with international industry standard rules. Each game has specific rules that can be accessed directly within the respective game interface.

Game Fairness: 67win uses an independently certified Random Number Generator (RNG) to ensure that the outcome of every game is fair and cannot be manipulated by any party, including 67win itself.

• Game outcomes are final once a round is completed and cannot be disputed unless there is clear evidence of a technical failure
• In the event of a technical disruption during gameplay, 67win will endeavour to restore the state to the last recorded position before the disruption occurred
• Bets that have been placed cannot be cancelled once a game round has begun
• Minimum and maximum betting limits for each game are stated within the game interface

For live casino games, additional rules set by the dealer and game operator also apply. Members are responsible for understanding the rules before joining any game.

The following activities are strictly prohibited on the 67win platform and may result in immediate account closure, forfeiture of balance, and legal action:

• Fraud & Forgery: Providing false information, forging identity documents, or verifying another person's identity
• Money Laundering: Using the 67win platform for money laundering or financing illegal activities
• Collusion: Colluding with other players to gain an unfair advantage in games
• Use of Illegal Software: Using bots, automated scripts, third-party software, or any tool designed to exploit the gaming system
• Hacking & Intrusion: Any attempt to access 67win systems without authorisation or to disrupt platform operations
• Bonus Abuse: Opening multiple accounts, sharing accounts, or any other method to obtain bonuses fraudulently
• Threats and Harassment: Harassing, threatening, or behaving rudely towards 67win staff or other members

By Member: You may close your account at any time by contacting the 67win Customer Service team via Live Chat. Before closure, please ensure all pending withdrawals have been processed and no active bonus conditions remain.

By 67win: We reserve the right to suspend or close your account with or without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions
• Detection of fraudulent or suspicious activity
• Failure to pass KYC verification within the specified timeframe
• Requests from relevant authorities
• Account inactive for more than 365 consecutive days

In the event of account closure due to a violation, 67win reserves the right to withhold any existing balance as compensation, subject to assessment of each case.

67win shall not be held liable for any loss or damage arising from:

• Internet service disruptions or technical failures beyond 67win's control
• Unauthorized access to your account due to your own negligence
• Valid game results in accordance with the established rules
• Foreign currency exchange rate fluctuations (where applicable)
• Delays caused by third parties such as banks or payment providers

The maximum liability of 67win to any member under any circumstances shall not exceed the net deposit amount you made within 30 days prior to the claim being submitted.

67win makes no guarantee that this platform will always be free from technical disruptions. However, we are committed to resolving any technical issues as quickly as possible.

67win reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any changes will take effect immediately upon being published on this website.

We will endeavour to notify members of significant changes via in-platform notifications or email to the registered address. However, it remains your responsibility to review these Terms periodically to ensure you are always aware of the latest version.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the general operation of the 67win platform, please contact our team through the following:

• Live Chat: Available 24/7 directly within the 67win platform — the fastest way to get a response
• Email: [email protected] — for inquiries requiring documentation or further details

The 67win Customer Support team operates in Bahasa Melayu, Mandarin, and English and will endeavour to respond to all enquiries within 24 hours.

For complaints related to Responsible Gaming or self-exclusion requests, please visit the Responsible Gaming our support team for the information and assistance you need.